Demag Plastics Group has opened Volga regional center of technical support on the basis of its office in Samara. Similar centers have for a long time been working in the Central and North-West regions of Russia. Situated in Samara, the new center will be perfectly available for the clients from the near Ural region. Aleksey Belousov, head of the Demag’s regional office says, “This step is next realizing the company’s strategy to expand the net in the regions. The number of injection molding machines operating in the Volga region comes to 200, a record level. Each year this figure grows by 10-15%. That is why we feel the necessity to provide permanent presence of our technical staff here”. Organizing a new service center the representation office will ensure technical support of Demag injection molding machines sales in the Volga region, provide installation, starting-up and adjustment and servicing. According to Mikhail Manzhi, head of the new center, “among the center’s principal activities there are consultations on effective injection molding and improving the clients’ staff’s background in technical aspects. Opposite to most training courses, the described program is supposed to regularly certify the trained staff, informing their management about the results. The center will also regularly organize seminars and off-site trainings. Several universities from Samara and Togliatti have already shown interest for collaborating with the new Demag technical center in students’ training and plastics processing specialists qualification upgrading.